Support business strategy and initiatives within the business unit and/or across the organization Assist and collaborate with various levels of staff to accomplish tasks/assignments Perform research and analysis; may include quantitative and/or qualitative analysis Provide comprehensive day to day operational support Process and update data in automated systems; may gener

Evaluate operational efficiency and effectiveness Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets Obtain quantitative and qualitative data of business processes to analyze,

Responsible for being knowledgeable and up to date on banking laws and regulations as well as NFCU policies and procedures pertaining to HMDA. Review accuracy of the data collected and required to be reported on mortgage loans originated. Review accuracy of the data collected and required to be reported on mortgage applications that did not originate (denials, withdrawals

Supervise the day to day activities of REL Risk Management functions to ensure timeliness and accuracy of the work performed and adherence to applicable federal, mortgage lending, and Navy Federal Credit Union regulations and guidelines Contribute to a culture of collaboration by actively working across business lines and sharing knowledge Identify and implement tools, me

Contribute toward the planning and execution of integrated operational audits in accordance with Navy Federal and industry audit standards Identify and assess risks to develop and execute a risk based audit work program Occasionally act as Auditor In Charge on audits of lesser risk/complexity, providing guidance, coaching, and direction to Internal Audit staff regarding N

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Partner with stakeholders, including process owners and control officers, to document processes (via process flows), risks and controls, enhance control language, and validate that controls are being performed in compliance with the system of controls, relevant policies, standards, procedures, and other requirements to mitigate operational risks to our modeling efforts Su

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Effective skill in the use of PCs and related software packages Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems Desired Qualification(s) Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit Advanced knowledge of Navy Federal's func

Develop the design and build of business intelligence solutions including requirements gathering, design, production implementation and maintenance for the Corporate Activity Based Costing (ABC) system Develop and recommend development of dashboards, customized reports and scorecards based on business requirements Load data marts via common schemas (e.g. Star/Snowflake) u

Effective skill in the use of PCs and related software packages Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems Desired Qualification(s) Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit Advanced knowledge of Navy Federal's func

Develop internal communications for enterprise or department events and campaigns designed to inform and/or drive action Create, write, and produce timely internal communications (e.g., emails, posters, infographics, blog posts, talking points, PowerPoints, etc.) to inform management and employees while ensuring consistent messaging and organizational vision Provide edito