Be readily available and approachable for all guests. Assist associates in understanding guests' ever changing needs and expectations and exceed them. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Publish all GSS results in a timely manner including all GSS forms, comment cards and guest letters. Soli

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Coordinate and help housekeeping with heavy lifting and priority requests. Use your watchfulness to report missing or found articles and any sign of damage or needed repair. Be graciously attentive to guests, answering questions and g

Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with

Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times an

To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and other RESPONSIBILITIES 1. Read and match luggage tags, write claim tickets and detach portion to give to guest 2. Escort customers to accommodation

As a Preventative Maintenance Tech on our Engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. Your focus will be on ensuring everything in the guest rooms is in working order and looking like new. You will assist others on the team including the Chief Engineer on building and ground

Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well maintained environment. Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature. Develop ways to improve cost savings and labor retention/associate development in li

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely m

Repairs and routine maintenance of operating systems. Oversee inventory management, department budgeting, safety controls, annual certifications/licenses. Provide accommodations that are safe for our guests and a work environment equally as safe for our associates. Training, motivational development, and review of all engineering staff. Meet all Concord Hospitality and Ho

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely m

We are hiring both Full Time and Part Time Housekeepers. Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Weekend availability is required. Concord Hospitality is hiring Housekeepers who will be responsible for Cleaning and serv

We are hiring a Room Inspector/ Housekeeping Supervisor! As the Housekeeping Supervisor you directly oversee housekeeping, laundry and houseperson team members. Ideal candidates Experience in a leadership role in hotels, hospitals, or multi unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality. Good communications

Repairs and routine maintenance of operating systems. Oversee inventory management, department budgeting, safety controls, annual certifications/licenses. Complete and maintain records of Preventive Maintenance for guestrooms, public spaces, back of house and equipment. Must be able to become Certified Pool Operator. Provide accommodations that are safe for our guests and

Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers who will be responsible for Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel