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Alorica
- Simpsonville, SC
The Quality/Workforce Analyst is responsible for monitoring real time call volume of inbound/outbound call traffic. Forecast the call volume, schedule staff and monitor real time activity to ensure optimum efficiencies. Works to ensure acceptable service levels, abandon rates and active rates. Monitors quality assurance and participates in quality analysis as needed. Responsibilities Partners with
Posted Today
Customer Service Representative (140138) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support t
Posted 8 days ago
IT Desktop Support Associate (139675) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Provides first tier operational support for network infrastructure and internal
Posted 18 days ago
Alorica
- North Charleston, SC
Operations Sr Team Manager (139614) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Performs difficult supervisory work overseeing daily aspects
Posted 18 days ago
Call Center Customer Service Representative. Pipeline (139921) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to of
Posted 18 days ago
French Bilingual Call Center Customer Service Representative. Pipeline (139922) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to ac
Posted 18 days ago
Alorica
- Simpsonville, SC
Performs extensive levels of managing operational performance against client requirements. Regular supervision is exercised over Team Managers or Shift Manager. Key Job Responsibilities Oversees all aspects of team member training and development related to programs and client needs Ensure all company policies and procedures are adhered to at the new centers. This includes promoting a healthy work
Posted 20 days ago
Home Depot Inbound Agent (139673) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Performs routine customer service phone support to client specific needs. Work is p
Posted 22 days ago
Technical Call Center Customer Service Representative. Pipeline (139479) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it
Posted 27 days ago
Reporting Data Analyst (138348) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Provide data and supporting statistics for both financial and Key Performance indicat
Posted 2 months ago
Customer Service Representative for Ulta (137667) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer
Posted 2 months ago
We are looking for candidates that love the written word. If youlove to write blogs, short stories, DIY content, product reviews, or evenpoetry, we'd like to talk to you. Do you have an appreciation for the Oxfordcomma? Or are you more of an AP Style kind of person? If you answered yes toeither one of those questions, apply already! JOB RESPONSIBILITIES Work proficiently in multiple in house syste
Posted 2 months ago
Utility Customer Service Representative (137665) GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer s
Posted 2 months ago
Network Design Engineer (135980) Responsible for providing designer level leadership to ensure the overall stability, integrity, and efficiency of assigned system(s) infrastructure including engineering, implementation and integration, and technical service and support. Apply proven communication, analytical, and problem solving skills to help identify, communicate, and resolve highly advanced com
Posted 3 months ago
Network Design Engineer (135979) Responsible for providing designer level leadership to ensure the overall stability, integrity, and efficiency of assigned system(s) infrastructure including engineering, implementation and integration, and technical service and support. Apply proven communication, analytical, and problem solving skills to help identify, communicate, and resolve highly advanced com
Posted 4 months ago
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