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To receive telephone calls from relocating customers and successfully position the call for a sale or to schedule a field appointment for an outside sales representative. Work Location Deerwood Park Blvd, Jacksonville, FL 32256 Start date March 23, 2020 Training AND Work schedule Monday Friday 1 30pm 10 00pm Compensation Hourly base UNCAPPED monthly commission Duties & Responsibilities Take qualif
Posted Today
You are helping to save lives for a living! You are passionate about helping others, comfortable with change, have the ability to identify problems and provide solutions. You multitask across systems and applications, analyze and resolve technical issues, and comfortably navigate customer problems over the phone. You're not only here to answer customer questions, help fix technical issues, but to
Posted 1 day ago
You are helping to save lives for a living! You are passionate about helping others, comfortable with change, have the ability to identify problems and provide solutions. You multitask across systems and applications, analyze and resolve technical issues, and comfortably navigate customer problems over the phone. You're not only here to answer customer questions, help fix technical issues, but to
Posted 1 day ago
Resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Collaborate with other business units to retain accounts that might otherwise have been cancelled. Process in bound and outbound calls to the point of resolution, including but not limited to customer service inquiries, complaints and requests for assistance pertaining to
Posted 1 day ago
Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned. Verifies, responds to, and dispatches on emergency signals. Answers in
Posted 1 day ago
You are helping to save lives for a living! You are passionate about helping others, comfortable with change, have the ability to identify problems and provide solutions. You multitask across systems and applications, analyze and resolve technical issues, and comfortably navigate customer problems over the phone. You're not only here to answer customer questions, help fix technical issues, but to
Posted 1 day ago
Contacts and collects on past due accounts. Makes payment arrangements with customers and provides excellent customer service. Essential Duties And Responsibilities include the following. To perform this job successfully, the Collections Representative I may be expected to perform some or all of the duties listed. Receives and places inbound and outbound collection calls. Negotiates balances on c
Posted 1 day ago
Custom Home Sales Representative Custom Home Sales Representative (2011727) ADT LLC is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's continues to innovate and develop cutting edge security products and services to meet a range of customer needs for today's active and increasingly mobile lifestyles. What defines success at AD
Posted 1 day ago
You are helping to save lives for a living! You are passionate about helping others, comfortable with change, have the ability to identify problems and provide solutions. You multitask across systems and applications, analyze and resolve technical issues, and comfortably navigate customer problems over the phone. You're not only here to answer customer questions, help fix technical issues, but to
Posted 1 day ago
You are helping to save lives for a living! You are passionate about helping others, comfortable with change, have the ability to identify problems and provide solutions. You multitask across systems and applications, analyze and resolve technical issues, and comfortably navigate customer problems over the phone. You're not only here to answer customer questions, help fix technical issues, but to
Posted 1 day ago
The primary responsibility of this position is to retain ADT residential customers via inbound/outbound phone calls and/or correspondence. The Loyalty Specialist must partner with all business segments of ADT, referring to ASC, CMC, NSC, SSO and NDC policies to resolve complaints and retain the customer. The Loyalty Specialist is also responsible for maintaining an acceptable save rate percentage
Posted 1 day ago
In Account Management, our pursuit to make things right isthe driving force behind our customer loyalty. We are the customer's champion the architect who builds a bridge between what the customer wants, and thevalue we have to offer through an array of ADT products, led by a mission toprotect lives, hopes, dreams, and futures. A day in the life of a RetentionAgent looks like this Answeringincoming
Posted 1 day ago
Call CenterEnvironment Respondsto alarms using the information provided in instruction screens. Placesnecessary outgoing calls to verify an alarm, dispatches the proper authorities,and notifies responsible parties. Properlydocuments alarm handling procedures within the alarm screens. Completesalarm processing in accordance with departmental procedures. Providealarm reset instructions to custo
Posted 1 day ago
This position (ADT internal job title is 'Productivity Specialist') is responsible for the coordination of field technicians' daily schedule. Performing of various identified administrative functions are centralized to the Productivity Specialist in order to promote local ADT branch field time, business efficiency and support of business processes and best practices. Field technicians are dispatch
Posted 1 day ago
The Specialized Inbound team is made up of three differentwork groups; Parts centralization, Guard Dispatch and Dealer Accounts. Allgroups follow policies and standard operating procedures, attend staffmeetings, additional work based on business needs such as administration work,projects, and other customer related tasks. A new associate will beassigned to one work group but also be cross trained
Posted 1 day ago
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