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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial
Posted 1 day ago
Marriott International
- Raleigh, NC / Durham, NC / Columbia, SC
Handles customer inquiries and lead requests for groups (e.g., Full Service and Select Service/Extended Stay, 10 99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a tim
Posted 1 day ago
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest ha
Posted 1 day ago
Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs
Posted 1 day ago
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut off valves for equipment and all utility shut
Posted 2 days ago
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest related issues. Process all guest check ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check in
Posted 2 days ago
Perform scheduled preventative maintenance in guest rooms (CARE, RPM, GCPM), meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch up painting, touch up furniture ensuring that all necessary hardware and appliances are present i
Posted 2 days ago
As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believ
Posted 3 days ago
We know applying for a new job takes some confidence and at Residence Inn Charleston North/Ashely Phosphate, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go aheadaapply! We want you to be a p
Posted 3 days ago
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service
Posted 3 days ago
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatme
Posted 3 days ago
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut off valves for equipment and all utility shut
Posted 3 days ago
The Assistant General Manager (AGM) at the Residence Inn by Marriott Charleston North/Ashely Phosphate leads the staff as coach and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Maintenance, and Food Service standards. This includes the assessment of staff and property by walkinga the site and managing the team on a continual basis throughout the day. The Assistant General
Posted 3 days ago
Marriott International
- North Charleston, SC
The Bistro at Courtyard is a chic, fast casual concept restaurant offering an eclectic menu including a variety of refreshing to go options as well as full sit down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking,
Posted 3 days ago
Marriott International
- North Charleston, SC
The Bistro at Courtyard is a chic, fast casual concept restaurant offering an eclectic menu including a variety of refreshing to go options as well as full sit down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food & beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking,
Posted 3 days ago
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