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We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people's lives their productivity, their creativity, their health and comfort. That's why our engineers design and implement technologies that allow people to do great things. Ciena Software & Services is looking for a Security Operations Leader to support and advance Cie
Posted Today
Customer Satisfaction Identify, scope, access, and manage all risks associated with service contracts and/or service issues. Manage customer relationships at the appropriate operational/procurement level to ensure the customer's and Ciena's objectives are met. Ensure effective communications within Ciena and between Ciena and customer to resolve all issues. Coordinate all parties in resolving issu
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Use technical, business and other means to build barriers to entry for competition. Advanced knowledge of the competitive landscape and the business market Overall responsibility for the sales process Prioritize various sales opportunities. Thorough understanding of Ciena products, especially the CES/6500/5400/WaveServer and Blue Planet family. Strong understanding of large account sales and abili
Posted Today
Lead a services organization including the following functions Technical Support (dotted responsibility) & Logistics, Deployment, Program Management and Services Sales Support, Procurement. Responsible for end to end Services Strategy and Operations for North America. Owns Regional Revenue Assurance by driving project delivery performance. Act as ultimate regional point of escalation and resolutio
Posted Today
Complete complex network designs for customer application of CIENA networking products. Proficient in use of Ciena Network design and modeling tools. Consult with potential and current customers on application of CIENA products for next generation architectures. Prepare quotations and assist in proposal preparation for Ciena products & upgrading actual design. Provide product and technical experti
Posted Today
The Business Operations Leader will work closely with the VP of Procurement and direct reports, acting in a chief of staff type role. Responsible for successful delivery of process transformation, change management enabling the Procurement organization clear visibility and efficient use of the financial and required data to drive breakthrough performance in cost savings and efficiencies. Manage ce
Posted Today
Ciena may well be the most important technology company you've never heard of. The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile stream your favorite show on the subway) are the products of ingenuity from some brilliant and forward thinking companies. But those companies rely on Ciena, another vanguard of innovation, to create and advance the u
Posted Today
Support the necessary training for a successful environment and health/safety program Manage the EHS corrective actions, incident investigations, inspections Skills to manage the general program operations and lead a small group Specialized training in Occupational Health and Safety or Workplace Safety Specialized training in Environmental Management Working knowledge of OHSAS 18001 is required, a
Posted Today
Lead or support Layer 0 characterization studies of live customer networks, propose innovative solutions in support of account teams, demo product features in Ciena labs or on customer premises. Support adjacent teams responsible for link budgeting, field deployments, troubleshooting, network audits and product certification on an as needed basis Customer engagements and demonstrations of transmis
Posted Today
This role is to own & lead the implementation of KCS principles within the GTS organization for re leveraging across the broader service delivery organization, all in the context of providing an enhanced experience for Ciena customers. Position can be remote located in North America General Activities In parallel, GTS is working with Ciena Procurement to bring in an external KCS consultant to expe
Posted Today
Extend and create features in the RA SDK used by developers to author resource adapters Develop software micro services and libraries that provide common support for scalable and highly available operation of resource adapters Work closely with the Blue Planet solution teams, internal developers, and customers to support their use of the RASDK to deliver complete solutions to customers Participate
Posted Today
Write software that exercises the c ore orchestration c apabilities and stresses them in step with our most demanding customers Improve overall test coverage and quality measurement driving toward faster and more confident software delivery Develop test harnesses, simulations, and automation infrastructure Use software engineering knowledge to find ways to break software and expose vulnerabilities
Posted Today
Develop new software micro services, libraries , and features that form the platform supporting service orchestration Focus on continuous performance and scalability improvements to the core Orchestration platform Extend and create SDKs used by developers to author resource adapters, service templates, and lifecycle plans Work closely with the Blue Planet solution team s , internal developers, and
Posted Today
Performs technical tasks, including written proposals, network design and engineering and providing accurate quotes. General Activities Perform network and applications engineering for multiple CIENA products Complete complex network designs for customer application of CIENA networking products Proficient in use of Ciena Network design and modeling tools Consult with various organizations inside c
Posted Today
The candidate must be able to perform technical oversight internally to ensure Ciena's technology direction aligns with customer needs Work collaboratively with key influencers in the industry to drive technology direction Engage with customer personnel from Engineering to C Level Executives. Must be able to create and communicate solutions to customers, working with both internal and external org
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