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Description As a Carrier Customer Success Manager at Benefitfocus, you will play a key role in managing operational support and communications with Benefitfocus customers. You will work with a dynamic group of business professionals in an environment where your input and efforts are valued and rewarded. You will collaborate with Benefitfocus Engineering, Professional Services, Data Services, and
Posted 1 day ago
Description The Sales Reporting Specialist will be a key member of the Sales Operations department, supporting the team in making sure that the data entered into the CRM (Salesforce.com) is accurate, timely, and effectively supporting the overall organization. This role will partner closely with the rest of the sales operations team, as well as with Sales and IT, becoming a subject matter expert
Posted 3 days ago
Description Manager, Benefits Administrator Oversees the activities of an internal call center that provides operational/business process support to internal and external customers for company products and services. Ensures quality service and operational performance within the parameters of program and delivery standards. Analyzes operational processes, establishes escalation procedures and ove
Posted 3 days ago
Description Benefits Administrator The Benefits Administrator will help guide customers by providing support via phone and email related to Benefit offerings. The goal of Benefit Administrators is to convey knowledge, integrity, and a commitment to customer service to all of the customers they support. Benefits Administrators are an integral part of the Benefits Service Center team and will rece
Posted 3 days ago
Description BenefitsPlace Enterprise Client Advisor Charleston, SC DUTIES & RESPONSIBILITIES Writes and conducts employee benefit RFPs Conducts in depth analysis of life and ancillary plan fit, plan design, and demographics Negotiates plan design, including rates with carriers and makes carrier recommendation Presentation of product recommendations and final carrier recommendation to employers P
Posted 4 days ago
Description Data Analyst I Benefitfocus is the leader in software and services for the healthcare benefits market by providing employers, insurance carriers and consumers a single Web based platform for shopping, enrolling, managing and exchanging benefit information. Since its founding in 2000, Benefitfocus has experienced outstanding growth by delivering world class customer service, providing
Posted 4 days ago
Description The Corporate Paralegal duties will include Assist with public company filings including but not limited to 10 K, Annual Report to Stockholders, 10 Q, 8 K and Proxy Statement, and Section 16 reports on Forms 3, 4 and 5. Assist with the company’s equity plan administration, including monitoring vesting under equity award plans and trading activity pursuant to 10b5 1 plans, as we
Posted 6 days ago
Description Benefitfocus is seeking the ideal candidate for a Software Engineer with primary responsibilities related to the development of web based applications to assist customers understand their healthcare data. The candidate will have a business background with proficiency in data analysis and application development. Responsibilities Help build an environment of high aspirations and achie
Posted 6 days ago
Description The Network Engineer will implement, and support the Benefitfocus internal data and voice networks that support core organizational functions, and assure their high availability. This individual will be responsible for designing and delivering projects within established guidelines, establishing and managing governance and compliance of networks, and documenting and maintaining appro
Posted 6 days ago
Description Benefitfocus is seeking the ideal candidate for a Database Engineer with primary responsibilities related to the development of SQL data load procedures to extract, transform and load customer healthcare data. The candidate will have a business background with expert proficiency in data analysis and Microsoft SQL Server. This position will report to the Benefit Analytics Senior Manag
Posted 6 days ago
Description As a Carrier Customer Success Manager at Benefitfocus, you will play a key role in managing operational support and communications with Benefitfocus customers. You will work with a dynamic group of business professionals in an environment where your input and efforts are valued and rewarded. You will collaborate with Benefitfocus Engineering, Professional Services, Data Services, and
Posted 6 days ago
Description As the Staff Accountant – Revenue you will be part of Benefitfocus’ Revenue Accounting team. You will apply generally accepted accounting principles (GAAP) to review customer contracts, prepare and enter contract information, prepare journal entries, and compile and analyze revenue information for management. Responsibilities will Include Reviewing customer contracts for
Posted 9 days ago
BenefitFocus
- Charleston, SC
Description The NOC Analyst role is to support and implement documented NOC policies and procedures that support core organizational functions, follow basic triage steps, monitor Benefitfocus’ production systems and assure their high availability. This individual will be required to react to a myriad of alarms and notifications, take specific actions based on priority, and understand the b
Posted 9 days ago
Description Customer Success Specialist | Customer Management Team The Customer Success Specialist is responsible for responding to and resolving customer inquiries in a timely and professional manner for highly customizable Benefitfocus products. The primary functions of the Customer Success Specialist role include triaging system issues, collaborating inter nally to ensure items are resolved w
Posted 11 days ago
Description Join our new Account Services team! Benefitfocus is proud to offer new, industry leading Account Services products for our employer customers and carrier partners including Billing and Payment, Consumer Driven Health (CDH) and COBRA products. In this entrepreneurial new team you will help launch our new products, build and continuously improve our operations, and ensure the success o
Posted 11 days ago
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