Customer Service Attendant
Minneapolis, MN 
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Posted 4 days ago
Job Description

Job Details:

Title: Garage Attendant

Location: Seven Points Garage

Schedule: Full Time Tues - Sat 2 pm - 10 pm

Rate: $17.00/hour

The Spirit of the Position:

The Garage Attendant provides high customer service to all garage parkers, ensures quality control by ensuring cars are parked appropriately, and assists the garage managers with general garage operations.

RESPONSIBILITIES

  • Help customers with any payment issues they may have at exit.
  • Be able to answer customer's questions regarding the parking facility
  • Count vehicles on location throughout the shift, as needed.
  • Walk the facility to look for parking violations.
  • Patrol transient and reserved parking levels on foot.
  • Aid customers who have forgotten where they parked their vehicle.
  • Responsible for being at work every scheduled day, on time and in proper uniform.
  • Courteously assist customers by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
  • Communicate effectively with co-workers via radio
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance of parking equipment and any general maintenance tasks as directed by the Facility Manager, such as informing the maintenance team of any shortcomings or changing paper in machines.
  • Report any known accidents, observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the Facility Manager.
  • Communicate debris, water, oil spills, etc... to the garage office.
  • Have a thorough knowledge of all areas of the garage and a comprehensive understanding of the principal streets, landmarks, and freeways in the area of the garage.
  • Assist the Facility Manager with other duties as needed.
  • Be able to stand on your feet for extended periods.
  • Be able to deal with seasonal elements (hot summers, cold winters).
  • Other duties as assigned by manager.

MINIMUM QUALIFICATIONS

Education/Experience: High School Diploma or a combination of experience and education. Customer service experience is preferred but not required.

SKILLS

  • Help customers with any payment issues they may have at exit.
  • Be able to answer customer's questions regarding the parking facility
  • Count vehicles on location throughout the shift, as needed.
  • Walk the facility to look for parking violations.
  • Patrol transient and reserved parking levels on foot.
  • Aid customers who have forgotten where they parked their vehicle.
  • Responsible for being at work every scheduled day, on time and in proper uniform.
  • Courteously assist customers by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
  • Communicate effectively with co-workers via radio
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance of parking equipment and any general maintenance tasks as directed by the Facility Manager, such as informing the maintenance team of any shortcomings or changing paper in machines.
  • Report any known accidents, observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the Facility Manager.
  • Communicate debris, water, oil spills, etc... to the garage office.
  • Have a thorough knowledge of all areas of the garage and a comprehensive understanding of the major streets, landmarks, and freeways in the area of the garage.
  • Assist the Facility Manager with other duties as needed.
  • Be able to stand on your feet for extended periods.
  • Be able to deal with seasonal elements (hot summers, cold winters).
  • Other duties as assigned by manager.

Physical Demands:

  • Willingness to work in the elements -- heat, wind, snow, rain, etc.
  • Ability to lift, push, and pull at least 50 pounds.
  • Ability to stand, walk, and run for extended periods.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing this job's duties, the employee must stand for long periods. Be able to deal with the seasonal elements (hot/cold temperatures). Employees must be able to lift up to fifty pounds. Walking the facility daily requires walking up and down stairwells to inspect for debris, trash, etc.

Benefits:

  • Team Atmosphere
  • Growth Opportunities
  • Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
  • Paid training: No experience? We have you covered!
  • Free company uniform

The following programs are available to help support you,freeof charge.

  • Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
  • Employee Assistance Program (EAP)you and eligible household members have 24/7 access to confidential counseling.
  • Smoking Cessation Program

Additional Full-Time Benefits:

  • 401k
  • Medical, Dental, Vision
  • Paid time off
  • Short Term & Long-Term Disability
  • *After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.



LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Salary and Benefits
$17.00/hour
Required Education
High School or Equivalent
Required Experience
Open
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