Client Program Manager
Charlotte, NC, or Fort Mill, SC

Are you ready to embark on a career journey with Maersk, a global leader in integrated logistics shaping the future of global trade and sustainability? Through innovation and transformation, we are redefining the boundaries of possibility and continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning. We work hard to ensure that our organization's people reflect and understand our customers. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

What we offer:

• Valued & Recognized: Join a culture where your efforts are valued, recognized, and rewarded.
• Collaborative Spirit: Join forces with amazing colleagues who share a deep commitment to our values and go the extra mile for our customers, society, and each other.

Position Overview:

As the Client Program Manager, you'll be pivotal in managing large-scale projects that add value and create competitive advantages for our clients' businesses.

Service Delivery & Customer Satisfaction:

• Drive operational excellence across Maersk product teams.
• Collaborate with commercial counterparts to set strategic roadmaps and plan account growth.
• Establish and track metrics for success and demonstrate adaptability in the face of market fluctuations.
• Foster data-driven relationships with clients, focusing on joint strategic vision and initiatives.

Product & Profitability:

• Collaborate with operational teams to identify optimization opportunities.
• Identify value-added solutions for customers and Maersk.
• Represent accounts during business implementation and execution, ensuring alignment with internal project owners.
• Drive continuous improvement and optimization initiatives, including automation and cost reduction.

Leadership & Collaboration:

• Facilitate business reviews with senior executive client teams.
• Adapt communication style to work effectively across all levels of the organization.
• Align with commercial counterparts on account initiatives, strategy, and deliverables.
• Lead and influence various client teams across business units.
• Participate in high-impact projects aimed at improving our community's work experience.

Requirements:

• Minimum of 5+ years of managing a regional portfolio of projects that both add value and create competitive advantage for our clients' business, whilst driving additional revenue streams.
• Experience in Warehousing and Distribution and/or Inland Domestic Transportation solutions
• Proven success in creating a framework around Cost Optimization, Operational Excellence, Customer Service, and Innovation.

Join us at Maersk as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future. Apply now and be part of our journey.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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