Front Desk Coordinator

Position Overview: We are excited to offer an outstanding opportunity for a Front Desk Coordinator to join our dental practice. The primary responsibility of this role is to manage all front office functions efficiently and ensure that patients, parents, and/or guardians receive exceptional service, making them our top priority. This position operates from Monday to Friday, from 7:15 am to 4:00 pm.

Education and Experience:

• Minimum of a high school diploma or equivalent.
• Previous experience in a professional, medical, or dental setting with direct customer service is preferred.

Specific Skills:

• Exceptional interpersonal skills and ability to foster positive relationships.
• Flexibility to commute between multiple locations as needed.
• Dedication to delivering outstanding customer service with a friendly demeanor.
• Effective written and verbal communication skills with all levels of staff and management.
• Strong organizational abilities, keen attention to detail, and adeptness at multitasking while maintaining timeliness.
• Proficiency in PC skills and a willingness to learn and adapt to new software programs.

Responsibilities:

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage appointment scheduling and confirmations, addressing any scheduling conflicts promptly.
• Handle patient inquiries, concerns, and complaints courteously and efficiently.
• Process patient registration and insurance verification accurately.
• Maintain cleanliness and organization of the front office area.
• Assist with administrative tasks such as filing, data entry, and record-keeping.
• Collaborate effectively with the dental team to ensure smooth clinic operations.

Benefits:

• Paid Time Off and Paid Holidays.
• Comprehensive Medical, Dental, and Vision benefits.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• 401(k) retirement savings plan.
• Short and Long-Term Disability Insurance.
• Life Insurance coverage.
• Opportunities for Community Involvement and Giving Back.

If you are passionate about making a positive impact on people's lives and thrive in a collaborative team environment, we encourage you to apply. Join us in providing exceptional dental care and fostering a supportive atmosphere for our patients and team members alike.