Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future. Hexagon's Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
Service Engineer
VN6462
Charlotte NC/ Greenville SC
United States
Employee
Regular
Hexagon's Manufacturing Intelligence division is seeking a Service Engineer for our Charlotte, NC location.
AtHexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.
Description: The Service Engineer will be responsible for installing and serving a variety of Coordinate Measuring Machines (CMM), machine tools and accessories.
Responsibilities:
Installation and machine maintenance, which includes diagnosis, repairs, certifications, and re-calibration of various machines at customer sites
Perform service calls at customer sites to correct problems involving company products, diagnoses and corrects the problems.
Provides technical support to other service representatives and customers
Ensures prompt preparation and completion of service and expense reporting related to assigned duties
Provides the highest customer satisfaction while representing Hexagon in a professional manner
Assembly, disassembly, leveling, diagnosis, and repair of mechanical issues
Diagnosis, troubleshooting, and repair of control systems
Qualifications:
Associates Degree preferred or equivalent combination of technical courses and experience
Ability to lift up to 75 lbs.
Mechanical, electrical, computer, and software experience
Excellent customer service
100% travel
AtHexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that is second to none!
Physical Demands: Employee must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform essential job functions, absent undue hardship.
Frequently required to stand, walk, sit for long periods of time with regularly bending and kneeling
Specific vision abilities required include close vision, depth perception and adjust focus
Frequently communicates with other employees and customers
Work Environment: Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship.
Primarily visits customers' worksites, with occasional visits to the office
Equipment is kept clean, orderly, properly inspected for accurate functionality
Noise levels are considered low to moderate
If required, PPE will be provided
Requires travel to customers' worksites up to 100%
Benefits: ExceptionalMedical, Dental, Vision insurances Health Savings Accounts with employer contribution (HSA) Flexible Spending Accounts (FSA) 401kPlan with generous employer match Generous Paid Time Off (PTO) Employee Assistance Program Tuition Reimbursement
Hexagon Manufacturing Intelligence, Inc. is an Equal Opportunity Employer M/F/Vet/Disability E-Verify Participant
Hexagon Metrology, Inc. is an Equal Opportunity Employer ? M/F/Vet/Disability ? E-Verify Participant
