Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

Drive shuttle vehicle to and from designated destinations in a timely manner
• Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
• Greet guests and provide on boarding assistance
• Ensure cleanliness of shuttle vehicle; including interior and exterior
• Inspect vehicle daily and report any damage or safety concerns immediately to management
• Maintain accurate log of vehicle maintenance
• Report any safety concern immediately to management
• Maintain accurate log of services rendered
• Create memorable experience during transportation service
• Maintain 4-Star/4-Diamond standards of guest service.
• Accept other special duties as requested by management.
• Assist in keeping front entrance clean and tidy
• Understand all emergency procedures
• Understand all amenities and services offered at the Resort and local area
• Understand all Moments of Service scenarios

When not providing shuttle services this associate will assume the role of doorperson which includes the following responsibilities:

• Greet guests and welcome to hotel.
• Maintain traffic flow through front drive.
• Assist in keeping front entrance clean and tidy
• Tag bags with proper claim checks and give the guest his/her claim ticket for the luggage.
• Unloads the baggage from the car or taxi and brings inside to the Bell Stand.
• Loads car/taxi for departing guests making sure to thank them for choosing the hotel
• Understand all emergency procedures
• Ensure cleanliness and organization of Bell Stand and Bell Closet
• Accept other special duties as requested by management.

• Excellent customer service skills
• Must have strong communication, presentation, training and organizational skills
• Maintain a professional business appearance, attitude and performance
• Must be able to work a flexible schedule including days, nights, weekends and holidays
• Candidates must be able to speak fluent English
• Outgoing, friendly personality
• Possess a valid driver's license
• Ability to lift 50 lbs.
• Ability to sit or stand for long periods of time
• Ability to bend in order to lift heavy items
• Ability to withstand extreme heat and cold weather conditions

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.