Resolution Assurance Specialist
Irving, TX 
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Posted 30 days ago
Job Description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will manage invoices and payment discrepancies for open receipts, procurement of supplies, equipment, and services. You will manage credit holds and threat alerts from internal and external sources. You will investigate, analyze, and partner with appropriate departments to resolve issues.

Responsibilities:

  • Request and obtain documentation pertaining to the resolution of the invoices, receiving and payment of goods using various methods.
  • Collaborate with Accounts Payable (AP), Receiving and vendors to review corrections and determine course of action to expedite payments.
  • Work closely with AP and Procurement on required research to determine resolution for incorrect invoices. Provide payment details to vendor to ensure orders are released.
  • Serve as a resource in acquiring and analyzing information / documentation to expedite the 3-way match resolution and subsequent payment.
  • Work with contract analyst, pricing team and Contract Quality Value Analysis to confirm contractual pricing and pricing discrepancies as outlined per guidelines.
  • Modify purchase orders as necessary based on research and direction of management team.
  • Ensure all information is documented in the Provider ERP system and the Access Database including root cause.
  • Understand and maintain established departmental goals, objectives, policies, and procedures such as processing invoice discrepancies within established timelines, meeting customer service standards and following standard operating procedures.

Qualifications:

  • Relevant degree preferred.
  • 2 or more years of relevant work experience required.
  • Proficient Microsoft Excel and analytical skills required.
  • Strong skills with MS Outlook preferred.
  • Knowledge of purchasing and invoice resolution preferred.
  • Strong written and verbal communication skills.

Estimated Hiring Range:

$39,100.00 - $56,800.00

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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