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Account Specialist, Equipped For Life, Full Time, Days
Greenville, SC
Job Description
Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.Accountabilities
- Customer Service - Handles incoming calls to the\u00A0 department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors in a prompt, pleasant and professional manner. - 20%
- Patient Registration - Registers patients in an accurate and timely manner. Verifies payer source. - 20%
- Ensure all accounts have been billed timely, reports are worked and unpaid claims are followed up on. - 20%
- Reports timely key statistics to management for compliance, sales, revenue, cash and patient flow. - 20%
- Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. - 10%
- Post payments\u00A0 every day and reconcile deposits. - 10%
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
- High School diploma or equivalent.
- 3 years of Customer Service experience.
Required Certifications/Registrations/Licenses
- N/A
In Lieu Of The Minimum Requirements Listed Above
- N/A
Other Required Sills and Experience
- N/A
Work Shift
Day (United States of America)Location
Equipped For LifeFacility
4003 Equipped For LifeDepartment
40037403 Equipped For Life DME-UpstateShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Job Summary
Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.Accountabilities
- Customer Service - Handles incoming calls to the\u00A0 department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors in a prompt, pleasant and professional manner. - 20%
- Patient Registration - Registers patients in an accurate and timely manner. Verifies payer source. - 20%
- Ensure all accounts have been billed timely, reports are worked and unpaid claims are followed up on. - 20%
- Reports timely key statistics to management for compliance, sales, revenue, cash and patient flow. - 20%
- Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. - 10%
- Post payments\u00A0 every day and reconcile deposits. - 10%
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
- High School diploma or equivalent.
- 3 years of Customer Service experience.
Required Certifications/Registrations/Licenses
- N/A
In Lieu Of The Minimum Requirements Listed Above
- N/A
Other Required Sills and Experience
- N/A
Work Shift
Day (United States of America)Location
Equipped For LifeFacility
4003 Equipped For LifeDepartment
40037403 Equipped For Life DME-UpstateShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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