1: Strategy: Develops and executes ongoing strategy for qualifying donors and blood drive sponsors to ensure retention, growth of donor contributions and blood drive sponsorships, as well as recapture from previous donors and sponsors. Works collaboratively with other departments and development staff to create solicitation strategies matching the objectives of the organization and interests of the donor/sponsor/prospect. Partners with regional leadership and donor recruitment staff on blood sponsor recruitment strategy.
2: Fundraising and Blood Sponsorship Targets, Portfolio Management: Manages an assigned portfolio of donors, sponsors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising and blood unit collection goals tied to segmented or blended portfolio as specified in performance standards, including both renewable/recaptured gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. Responsible for achieving blood collection goals by 1) securing commitment from an executive or other sponsor decision maker to organize multiple blood drives throughout the year, which facilitates that account manager "booking" blood drives on specific dates with the sponsor's blood drive coordinator and 2) work collaboratively with the executive/sponsor decision maker, Red Cross account manager and sponsor blood drive coordinator to ensure sufficient sign-ups are attained to successfully execute the blood drive.
3: Prospect Development: Implements programs/activities to cultivate, solicit and steward targeted prospects/donors, with an emphasis on maximizing revenue and blood unit collections for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors and blood drive sponsors. Reports all donor and sponsor activity in Salesforce in a timely and accurate manner.
4: Relationship Development: Develops ongoing relationships with major donors for the benefit of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below:
a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach (if appropriate), using giving societies such as the Tiffany Circle as a key program.
b. Organizations: Cultivates, solicits and stewards support from corporations, foundations and community and educational organizations to meet annual fundraising goals within their Regions.
5: Other: Participates in disaster relief fundraising as appropriate. May oversee and have responsibility for staff development.
6: It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for everyone. It is expected that each member of the regional management team will work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function.
Education: Bachelor's degree or equivalent experience required. Advanced degree highly desirable.
Experience: Minimum five years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required.
Skills & Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser's Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation.
Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region.
Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.
Travel: A current valid driver's license and good driving record is required.Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.