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Meet or exceed key performance metrics and overall company goals. Provides prompt resolution to customers via telephone and/or e mail to assist with a variety of customer inquiries and issues. Performs complex diagnostic troubleshooting to resolve voice, video & data service issues Strives for first call resolution while handling all issues with urgency, ownership and accountability. Leverages a v
Posted 11 days ago
This position is responsible for assisting existing customers inquiring about products or services, using company and client provided materials, guidelines, and policies. Description Essential Duties and Responsibilities (Other duties may be assigned) Must be comfortable making outbound calls to upgrade, offer promotions, retain customers, or gaining customers back. Active listening; guiding the c
Posted 12 days ago
T-MOBILE USA, Inc.
- Charleston, SC
Here's what we'll count on you to do Create happy customers we were named #1 in customer satisfaction every month in 2016 by Nielsen. So we are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. Provide exceptional service so customers stay longer we bring our life experiences, knowledge and passion for exceptional service to all we do. W
Posted 1 day ago
As a Customer Service Lead, you have tremendous influence over the quality of service that CreateSpace publishers receive. Among their many duties, Leads coach performance, monitor team productivity, define internal processes, and identify opportunities for an improved customer experience. Each Lead is responsible for the performance of a 10 12 person team. Success in this role requires a customer
Posted 1 day ago
Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals Coordinate reminder calls, follow ups, log in of data and maintenance of records. Follow a process and appro
Posted 11 days ago
Referral Management Specialist Charleston, SC The Referral Management Specialist reports to the Patient Access Scheduling Supervisor. Under general supervision, the Referral Management Specialist serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care. This position facilitates the referral process and schedules appoi
Posted 23 days ago
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about
Posted 1 month ago
All employees are expected to be knowledgeable and compliant with Baptist Easley's values of compassion, dignity, excellence, integrity and teamwork. In addition, this job also has responsibility for timely filing, follow up, collections, credit balances, posting, and/or customer service of patient accounts for respective section of areas of control. Specifications Education 2 years college or eq
Posted 1 day ago
All employees are expected to be knowledgeable and compliant with Baptist Easley's values of compassion, dignity, excellence, integrity and teamwork. In addition, this job also has responsibility for timely filing, follow up, collections, credit balances, posting, and/or customer service of patient accounts for respective section of areas of control. Qualifications Education High school diploma or
Posted 1 day ago
Siemens Industry is looking for a Switchboard Customer Service Representative. The candidate will review and process incoming orders, track and follow up on order status an answer inquiries concerning orders. The person will support sales and the customer via telephone, e mail, etc. The candidate will report to the Factory Customer Service Manager and will have no direct reports. Are you up for th
Posted 1 day ago
include Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics Providing information to prospective customers, initiating new service and properly setting up customer accounts Maintaining good customer relationships We offer Robust benefits package including medical/dental/vision/401(k) plan Tuition reimbursement Discounted services for employees
Posted 1 day ago
Rollins, Inc.
- North Charleston, SC
Duties include Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics Providing information to prospective customers, initiating new service and properly setting up customer accounts Maintaining good customer relationships We offer Robust benefits package including medical/dental/vision/401(k) plan Tuition reimbursement Discounted services for em
Posted 1 day ago
As a Customer Service Lead, you have tremendous influence over the quality of service that CreateSpace publishers receive. Among their many duties, Leads coach performance, monitor team productivity, define internal processes, and identify opportunities for an improved customer experience. Each Lead is responsible for the performance of a 10 12 person team. Success in this role requires a customer
Posted 1 day ago
As a customer focused, friendly and outgoing individual you will support the office staff in attaining National General's business goals. Individuals in this position will provide clerical and administrative support to both internal and external clients. Associates hired to become Agents will provide this support while working towards becoming a licensed agent in their resident state. Essential Du
Posted 1 day ago
Reasons to Join ABRA Weekly Pay Schedule Premium free health care option Competitive pay and PTO package Comprehensive benefits package including 401K Paid training and career advancement Qualifications Qualifications Assist customers after an accident with scheduling repairs, arranging a rental vehicle, and coordinating tow services. Demonstrate genuine compassion and concern for the well being o
Posted 2 days ago
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