The Job Accommodation Network (JAN) is a free consulting service for workplace accommodations and compliance with the employment provisions of the Americans with Disabilities Act (ADA). Last year we provided consulting services to over 47,000 customers, mainly employers and employees with disabilities. Hearing from both sides of the accommodation process enables us to follow national trends and also helps us identify barrie...

One of your best sales representatives was injured last year in an accident at home. His injuries were not very severe and he returned to work after a month of leave. However, his job performance started slipping and he began calling in sick frequently. Then you noticed that he appeared disheveled and sometimes seemed confused when you tried to talk with him. You had no choice but to discipline him according to your perfo...

Providing effective accommodations for applicants and employees with disabilities can benefit federal contractors in many ways. First, there is compliance with legal requirements; Section 503 of the Rehabilitation Act requires federal contractors to provide reasonable accommodations. Then there are the business reasons; providing accommodations produces low cost, high impact benefits such as retention of valued employee...