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  • Are You Ethical at Work?
    by Carole Kanchier - June 18, 2018
    Every day, we're faced with situations that require us to make decisions that have ethical implications. They may be decisions about what to tell somebody, how to react to a situation, or what to do? We have different ideas about what's 'right' in any given situation. Ethics is the branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and...
  • Tips for Quitting Your Job
    by Carole Kanchier - June 11, 2018
    'I quit my job by email since that's how I normally communicated with my boss. But I've been thinking that quitting by email may not be appropriate...!' Have you had enough? Is quitting the right option? If so, resign with class. But first, know why you're leaving. Do you have patience with customers or co-workers? Are company policies and ethics congruent with your values? Do you have supportive superiors...
  • Conquering Conflict
    by Carole Kanchier - June 4, 2018
    Are you frustrated with your boss or irritated at co-workers' annoying habits? Do some customers' behaviors infuriate you? How do you react in these situations? In today's workplace there are varied people with diverse perspectives and behaviors. Disagreements occur because people hear, see and interpret things differently. To resolve disagreements with people who have dive...
  • Test Your Professionalism
    by Carole Kanchier - May 28, 2018
    'During lunch a valuable customer makes an offensive racist remark.' As a professional, how would you handle this situation? What does professionalism mean to you? The American Heritage Dictionary and the Oxford Dictionary define a professional as a person having a high degree of knowledge, skill, judgment and continuing practice in a particular activity. Mirriam Webster College Dictionary indicates professionals exhibit...
  • Is Your Emotional Intelligence (EQ) Advancing Your Career?
    by Carole Kanchier - May 21, 2018
    You’re in a meeting when a colleague takes credit for your work. What would you do: 1) Publicly confront the colleague over ownership? 2) After the meeting, request she give you credit when discussing your work? 3) Nothing? 4) Publicly thank her for referencing your work, and give the group additional information? If you selected # 4, you've demonstrated emotional intelligence or EQ. Studies show that emotionally...
  • How to Succeed in Your New Job
    by Carole Kanchier - May 14, 2018
    Rosemary writes: “I’m starting a new position and want to make sure I get off to a good start. What to do?” Starting a new job is exciting and sometimes intimidating. You have a fresh start, new challenges and renewed energy. But you may also feel apprehensive, particularly if you were fired or laid off from your last job. Tips for thriving in your new job - Believe in yourself. Have faith in your...
  • Use Intuition for Career Decision Making
    by Carole Kanchier - May 7, 2018
    Kathleen, a grade six teacher wonders whether to accept the promotion to principal. Les, a human resources manager, wants a job that 'excites' him. Recently laid off, Barbara thinks this might be a perfect time to start her own business. Tom, an engineer, wants to try a different field where he can still use his engineering skills. Intuition is a great tool to use in solving varied career and personal challenges. Sigmund F...
  • Do You Feel Guilty at Work?
    by Carole Kanchier - April 30, 2018
    Have you ever felt guilty at work when there really was no reason to? True guilt is the negative feeling we have when we harm others. False guilt, on the other hand, is a negative feeling triggered by not living up to standards that are no longer realistic or because of things outside our control. For example, we may feel guilty because we think we are no longer contributing to our group project. Or a manager may feel guilt...
  • Prepare for Key Job Interview Questions
    by Carole Kanchier - April 23, 2018
    Preparing for interview questions will give you the edge over other qualified candidates. Although there isn't one correct way to respond to questions, keep the following in mind: 1. Understand what's being asked. Employers want to know about your adaptive skills (meeting deadlines) and personal qualities (dependability, motivation). 2. Answer questions briefly. Present the facts as advantages. 3. Answer the rea...
  • Re-entering the workforce
    by Carole Kanchier - April 16, 2018
    Amanda had a great career as a computer programmer that she put on hold to devote time to raise her sons. Now that they're older, she wants to reenter the job market, but she doesn't know where to start! Ihor, who took time out to care for his aging mother, is in a similar position. Thousands of women and men who took time away from work feel the same as Amanda and Ihor. Those who research and plan, do very well. Y...