John G. Miller is the founder of QBQ, Inc., an organizational development firm dedicated to making personal accountability a core value for organizations and individuals. He is the author of the best-selling book "QBQ! The Question Behind the Question" and “Flipping the Switch” – both published by Penguin. And, his newest book "Outstanding! 47 Ways to Make Your Organization Exceptional" is now available!

Through his writings and speaking, Miller has brought his message to countless organizations including Bausch & Lomb, Blockbuster, American Cancer Society, Wells Fargo, Verizon Wireless, Applebee’s, Boeing, Pier 1 Imports, Wilson’s Leather, and the U.S. Department of Defense.

A 1980 graduate of Cornell University, John now lives in Denver, CO with his wife, Karen, six daughters, one son, a ferret, two huskies, several Corn snakes and Pythons, six Bearded Dragon lizards, three tropical birds, a horse named Roxy — and a very scared Shih Tzu! No wonder John travels so much!

To learn more about John and his message of personal accountability, visit www.QBQ.com and www.OutstandingOrganization.com