*60% Uses advanced technologies to design/develop/deploy e-learning solutions via web applications. Produces high-quality online learning modules that interface with a learning management system. Creates content and applies design/graphic principles to educational materials for traditional learning and blended solutions. Designs and updates e-learning using unique combinations of cutting edge interactive media, state-of-the-practice techniques, electronic tools and systems.

*20% Tests, problem-solves, updates, and maintains e-learning, traditional, and blended learning solutions. Works closely with support staffs and customer to ensure working functionality between e-learning materials, learning management systems, and intranet or internet sites. Work with Technical Support staff to troubleshoot computer and software issues.

*10% Assists with the design of needs assessments, the development of processes, and the evaluation of program effectiveness. Creates data management tools to assist in the continuous improvement of training products and services. Performs duties that may include customer conference calls, planning meetings, action items, professional development seminars, tasks related to certification, training others, and/or special projects.

*10% Assume project management responsibilities for both internal and external clients/customers, related to e-learning training program design, development, and deliverables.

Required Education:

• Bachelor's degree - educational technology, instructional design, instructional technology, curriculum design OR
• Two year degree plus 4 years instructional design, electronic media design, or related work experience OR
• Six years instructional design, electronic media design, or related work experience.

Required Work Experience:

• Two years instructional design, electronic media design, or related work experience.

Required Skills and Abilities:

• Excellent verbal and written communication, presentation, and interpersonal skills.
• Strong organizational, time management, prioritization, conceptual, and planning skills.
• Ability to work on several projects simultaneously both independently and with groups.
• Intermediate knowledge of needs assessment techniques.
• General knowledge of methods for reporting statistics.
• Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities.
• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral and visual media.

Required Software and Tools:

• Knowledge of eLearning application tools such as Lectora, Articulate, Toolbook, Adobe eLearning Suite, Adobe Creative Suite, HTML, SQL, JavaScript, Visual Basic, Questionmark, Captivate, Photoshop, Indesign, Illustrator, Flash or related tools.
• Video and audio editing experience a plus.
• Knowledge of processors, electronic equipment, computer hardware and software, including applications and programming.
• Knowledge of national standard for web development and online learning (SCORM/AICC) or other evolving e-learning standards.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.