Primary Responsibilities

• Ensure successful daily user operations by responding to incidents, troubleshooting desktop issues, performing diagnostic testing and resolving desktop inquiries
• Accurately document support issues, activities and/or resolutions and communicate user feedback to managers and IT team members
• Monitor system changes, understand impact to end users and perform hardware and/or software installations and updates to desktop and/or laptop computers
• Contribute to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Number of Openings:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.